Return & Exchange Policy

inks-shop.com aims to ensure customer satisfaction while recognizing that ink and toner products may be affected once opened or installed.

Eligibility

Request within 7 days of delivery.
Item must be unused, uninstalled and in intact original packaging.
Order number or invoice is required.
Original seals and labels must remain intact.

Non-returnable items

Opened or installed cartridges, unless a manufacturing defect is confirmed.
Products damaged by misuse or ordered for an incompatible printer.
Special-order items sourced specifically for the customer.

Wrong or defective product

Contact us before use and provide photos, product code and printer model. After verification, the item may be replaced or refunded as appropriate.

Return delivery is paid by the customer when the wrong item was selected, and by inks-shop.com when the store made the error or a manufacturing defect is confirmed.

Contact: 0592665590 — 6563389@gmail.com